Responsibilities

  • Provide process expertise and support to all myExpenses Process and Corporate Card users in alignment with Travel & Expenses Policy
  • Support end-users for operationally-related queries and issues
  • Coordinate and deliver communications and training where required for myExpenses users
  • Full visibility of end-to-end expense reimbursement process and ability to provide assistance to end users
  • Support the helpdesk on user queries and escalations.
  • Identify the root cause of the issues, understand it and create root cause analysis and come up with plan for the solution

Requirements

  • Extensive Customer Service and communication skills
  • Personal effectiveness
  • Excellent written/oral communication in English
  • To ensure timely closure of issues
  • Deep understanding of posting and payment logic

Nice-to-have

  • Additional European language is an advantage (German, French, Spanish or Polish)
  • Proven knowledge of SAP finance modul is a plus

What we offer

  • Hybrid working model
  • Cafeteria
  • Collaborative and inclusive work culture
  • Opportunity to grow your career in a global, innovative energy company

Company info

Our Partner is a global energy company focused on delivering reliable, sustainable solutions across oil, gas, and renewable sectors. The company offers innovative, future-driven opportunities for professionals aiming to make an impact in the evolving energy landscape.

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