Inside sales / Client relations specialist

Are you ready to manage and grow a diverse portfolio of clients while driving real revenue impact?

Do you have what it takes to win new business, retain key accounts, and turn opportunities into results?

Our Partner is searching for a new colleague into the below position:

INSIDE SALES/CLIENT RELATIONS SPECIALIST

• Manage a portfolio of up to 400 potential customers across multiple countries (up to $50K annual revenue each)
  
• Maintain and grow accounts through virtual relationship management
  
• Monitor account activity, identify churn risks, and take proactive retention actions
  
• Identify and drive cross-selling opportunities within existing clients
  
• Re-engage and win back lost clients in the region
  
• Acquire new clients (“new logos”) within the defined revenue segment
  
• Collaborate with pricing teams and develop existing customers to expand business
  
• Track activities in CRM (HubSpot) and meet KPIs (calls, growth, volume)

• High school diploma
  
• Experience in the freight forwarding or logistics industry
  
• Fluent English knowledge (both written and oral)
  
• Ability to build rapport and maintain relationships with clients
  
• Must be able to communicate effectively and persuasively
  
• Excellent oral and written communication skills
  
• Excellent listening and negotiation skills
  
• Ability to multi-task and work independently
  
• High level of attention to detail
  
• Positive attitude and ability to overcome rejection from sales leads

• Competitive remuneration package including a personalized sales incentive plan
  
• Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual
  
• Flexibility on location and office alignment, depending on personal circumstances
  
• Training and development
  
• Friendly, fun and relaxed culture
  
• Access to OIA University 1000’s of courses for personal and professional development
  
• Milestone recognition and participation various employee recognition competitions
  
• Opportunities for career development and advancement
  
• Working hours: Full time
  
• Location: Budapest

• Experience in virtual sales or customer service experience
  
• Familiarity with CRM software (e.g, Salesforce, HubSpot)
  
• Multilinguality

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