Responsible for fulfilling security maintenance related requests in all applications and other systems, which have security module. Provide core customer service support regarding the targeted applications and systems. This position requires the individual to operate within a team environment and work closely with other groups within the business and throughout the company.
What you will do:- Process entitlement, compliance review requests and/or incident/change management handling for company’s global customer base within established support thresholds.
- Utilize key information security administration tools.
- Support bulk customer requests for comparable granting of entitlements.
- Conduct basic housekeeping tasks, such as inactivity maintenance. Perform manual entitlement review maintenance.
- Perform ID provisioning/deprovisioning such as developer and Admin IDs and basic Functional ID related processes.
- Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and team level.
- Implements already established security procedures within the framework of specific system assignments.
- Understands the high-level principle behind Information Security concepts and policies.
- Identifies potential compliance issues and raise to management attention.