Customer service representative

• Supporting customers via phone calls, e-mails. – e-mail and phone
  • Mostly colleges receive phone calls from customers.
  • Main issues they deal with: Club cards, grocery home shopping, problem
• Escalating contacts efficiently, where required, to minimize impact on customers
• Spotting opportunities to improve process for the business

• Minimum high school degree
• Intermediate English language knowledge
• Advanced Czech or Slovak language knowledge
• Speed and proactivity
• Willingness to relocate to Budapest - We support you with relocation bonus
• Willingness to work in shifts

• Experience in Customer Service

• Language and relocation bonus
• Modern office
• Home office opportunity
• Team buildings
• 10% shopping discount in every Hungarian Tesco store
• Cafeteria
• Annual private healthcare package
• Performance-based annual bonus

• Corporate events
• Parking

Our Partner is one of the most successful chain store in Hungary. Their team consists of multilingual colleagues providing services business areas for the Czech, Slovak and Hungarian markets. They are looking for a Czech or Slovak Speaking Customer and Colleague Engagement Service Associate.