CSS Coordinator (IDP Specialist)

Responsibilities

• IDP Skill Development & Model Training: Train custom Machine Learning (ML) classification and extraction models using annotated samples; manage the document collection lifecycle (scoping, sampling, quality analysis, annotation).

• Testing & Deployment: Facilitate full testing cycles (unit, UAT, staging, production simulation, regression testing) and manage Application Lifecycle Management (ALM) tasks (promoting/demoting skill versions across environments).

• Maintenance & Troubleshooting: Fix issues with poorly performing ML models and IDP skills; resolve ServiceNow incidents within SLA guidelines.

• Stakeholder & Operational Coordination: Reach out to business stakeholders for sample/data collection, collaborate with the Digital Operations team on process improvements, and generate periodic status reports for leadership.

• AI & Language Tools: Utilize approved AI capabilities and prompt engineering to resolve language barriers and optimize Vantage features.

Elvárások:

Requirements & Expectations

• Technical Skills:

  • Hands-on experience with Intelligent Document Processing (IDP) tools is preferred.

  • Basic knowledge of scripting languages (JavaScript, Python, R) and prompt engineering is a plus

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

• Analytical & Operational Mindset:

  • Strong analytical capabilities to evaluate document structures (financial statements, bank reports) and build core skills (classification, splitting, extraction) with long-term production stability in mind.

  • Precise, detail-oriented execution with high tolerance for routine/monotonous tasks.

  • Continuous improvement and problem-solving mindset using ingenuity and creativity.

• General & Soft Skills:

  • Fluent English communication skills (verbal and written).

  • Self-starter capable of learning new systems

  • Educational background in business information systems is a plus.

Egyéb információ az állásról:

Our Partner is a global leader and pioneer in materials science, specializing in specialty glass, ceramics, and optical physics. They leverages over 170 years of life-changing innovation to develop category-defining products that transform industries and enhance people's lives.